Knowledge center

Mail Hosting

Create mailboxes and set them up in Outlook, Apple Mail & co.

Smartphone and laptop side by side showing an open email inbox
Are your emails landing in spam? The new JumpIT Email Check shows you in seconds Are your emails landing in spam? The new JumpIT Email Check shows you in seconds

Use mx.jumpit.eu to check your domain's MX, SPF, DMARC, DKIM and blacklists for free, no signup, explained clearly instead of just for techies.

 How do I create an email address on my web server? How do I create an email address on my web server?

Create a new email mailbox for your own domain in Plesk, explained step by step, including a test in webmail.

 Test or change your email password Test or change your email password

The fastest way to check your email password is webmail at webmail.yourdomain.xyz, where you can also reset it via "Forgot password".

 Email and webmail suddenly blocked? What's behind the IP ban (fail2ban) Email and webmail suddenly blocked? What's behind the IP ban (fail2ban)

Neither your mail program nor webmail works, but the internet does? Then fail2ban is blocking your IP address. Here's how to find it and get unblocked.

 How do I set up my email address in Apple Mail? How do I set up my email address in Apple Mail?

Set up an email account in Apple Mail (Mac) via IMAP. The server is always oberon.jumpit.eu, IMAP 993/SSL and SMTP 587/STARTTLS, not your own domain name.

 Set up email in Outlook for Windows Set up email in Outlook for Windows

Set up an email account in Outlook (Windows) via IMAP. The server is always oberon.jumpit.eu, IMAP 993/SSL and SMTP 587/STARTTLS, not your own domain name.

 Why can't I send emails with PHP mail()? Why can't I send emails with PHP mail()?

For reasons of reliability and security, sending via PHP mail() and Sendmail is disabled. Use SMTP plugins for WordPress instead.
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